Play Responsibly – A Safe and Enjoyable Gaming Experience

Gambling is a form of entertainment, and it’s essential to approach it responsibly. It is not a way to make quick money. Always play within your financial means, and never gamble with funds intended for rent, bills, or other essential expenses. Regularly check your balance to monitor your spending.

If gambling starts making you feel uncomfortable, consider taking a break or using self-exclusion tools.

Risks and Consequences of Problem Gambling

For many, gambling is just harmless fun. However, it can become problematic when a player loses control over the time and money they spend. This compulsive behavior is known as gambling addiction or problem gambling.

Identifying a gambling problem can be challenging, but the key sign is when gambling negatively impacts your quality of life.

Signs of Gambling Addiction

Gambling addiction is a recognized disorder diagnosed by medical professionals. However, gambling-related issues can exist even without a formal diagnosis.

Common signs that gambling might be problematic include:

Frequent thoughts about gambling.
Increasing bet sizes to maintain excitement.
Repeated unsuccessful attempts to cut down or quit gambling.
Feeling anxious or irritable when trying to limit gambling.
Using gambling to escape personal issues or negative emotions.
Chasing losses in an attempt to win back money.
Hiding gambling activities from loved ones.
Jeopardizing relationships, jobs, or education due to gambling.
Relying on others to solve financial issues caused by gambling.

Gambling Addiction: A Public Health Concern

Problem gambling is a serious public health issue affecting thousands of individuals and their families. It can have severe consequences:
Health impacts: Anxiety, depression, sleep disturbances, and even suicidal thoughts. Often linked to substance abuse.
Social consequences: Strained relationships, work or academic struggles, and potential legal troubles.
Financial difficulties: Accumulating debt, inability to cover living expenses.
However, it is possible to change your habits! Utilize responsible gambling tools or seek assistance from nonprofit organizations offering free support for gambling addiction.

If you have any concerns or questions, our support team is available 24/7.

Responsible Gambling and Safety Measures

We aim to make your casino experience enjoyable and safe while recognizing that gambling can be problematic for some. We pride ourselves on honesty, transparency, and social responsibility, taking proactive steps to protect players from irresponsible behavior.

To support responsible gaming, we provide various control tools, including deposit limits and general gaming restrictions, which you can manage in the “My Account” section.

Taking a Break: Pause, Temporary Lock, and Self-Exclusion

If you need a break from gambling, you can use our account restriction options in the “Limit Play” section under “My Account.”

Available restriction options:

Pause period: Take a break for 24 hours, 48 hours, or 7 days (applies only to the current account).
Temporary lock: Restrict access for 30, 60, or 90 days (applies only to the selected account).
Self-exclusion: For an indefinite or extended period, contact customer support. You can also request exclusion from all accounts under our license.

During self-exclusion, you will not be able to access games, make deposits, or receive marketing materials (this process may take up to 24 hours to take full effect).

If you wish to cancel your self-exclusion period, follow the instructions upon logging into your account.

Deposit Limits and Time Control

When creating an account under our Maltese license, you have the option to set daily, weekly, or monthly deposit limits to manage your spending and encourage responsible gaming.

Additionally, we offer a session time limit feature, which automatically logs you out after a set period. To activate this, contact customer support and specify your desired time limit.

Self-Assessment Tool

Our self-assessment tool helps you determine whether gambling is becoming a problem. This simple test allows you to evaluate your gambling habits and take action before the situation worsens.

If you’re concerned about your gambling behavior or want to maintain better control, take the self-assessment test by clicking here.

Preventing Unauthorized Account Access

We take the security of your online casino account seriously, and you should too. Follow these best practices to protect your account:
Never share your username or password.
Avoid using “Save Password” on shared or public devices.
Always log out after playing.
Keep your email credentials secure and avoid storing them on shared devices.
Be extra cautious when using public or shared computers.
Warning Signs of Unauthorized Access:

Unexpected balance changes: Monitor deposits and withdrawals for inconsistencies.
Unfamiliar game history: Check your played games and request a game log if necessary.
Cashier activity: Verify that all transactions were made by you.
Email receipts: Review confirmation emails for any transactions you don’t recognize.
If you suspect unauthorized access, contact our support team immediately for assistance.